Preliminary Conference Program

We’re excited to present the preliminary conference program for DRI2023! These exciting sessions and workshops are just the beginning. Check back often for updates on additional sessions! DRI2023 marks the return of our Workshop Track, featuring a hands-on, interactive workshop option during every breakout time slot. If you learn by doing, this track is for you. As always, our sessions are not seen elsewhere and our speakers are by invitation only, making this the most challenging and unique educational content of any event in our profession! Sessions will be tagged by professional practice so you can concentrate on the areas most important to you, your program, and your professional development.

Welcome Address and OSSNHS Induction

Chloe Demrovsky, DRI International

Join DRI President and CEO Chloe Demrovsky as she welcomes DRI2023 attendees to Austin. She will address key updates from DRI International and our profession as a whole as she sets the tone for our annual event. At this time, we are also proud to induct DRI’s newest MBCPs in the Order of the Sword and Shield National Honor Society.

WORKSHOP: Continuity and Vendor Contracts

Bobby Williams, Advance Auto Parts

As business continuity professionals, we may be asked to be part of the vendor selection or management process. “Where do I start?” and “What should I be looking for?” are just the start of many questions to come. During this interactive workshop, you will learn to look at vendor management through a continuity lens — from contract language to contract expectations. We will offer suggestions for what to include – and not include – in your contracts and discuss how to review vendor contracts to help ensure that your organization is getting the RTO, RPO, and service levels specified. We will dissect a force majeure clause and discuss the ramifications it could have on your contract.

The goals of the workshop are to provide sample language that could be used in your company’s service agreement boilerplate; provide examples of language that should NOT be in a service agreement; and provide tips on how to help your procurement team with reviews from a continuity viewpoint. Bring your questions or examples of difficult language that you have had to live with. NOTE: For this workshop, a vendor is supplying goods or services that your company is consuming while doing business. This is not a workshop on supply chain management.

WORKSHOP: The Netflix Approach to Capability Assessments

TJ Mead and Gayle Anders, Netflix

This workshop is intended to be a community-based way of creating a richer database of capability questions. Participants will be provided with access to all questions that were generated during the workshop which they can use in their own organizations.

This workshop will present the enterprise continuity program as it is used at Netflix. After a brief presentation, attendees will work in small groups to review one existing asset type with the associated capability questions and be asked to provide additional questions that could be added to a capability survey. The questions must apply to the capability survey categories of availability, response, and recovery. After a short discussion, the same working groups will create their own new asset type and be tasked with identifying three to five questions for each category as it relates to the asset. Then as a collective, we will share our ideas and discuss how the questions affect the availability, response, and recovery of the asset.  At the conclusion of this working session, each participant will be given a copy of the work everyone contributed towards which they can use in their own organizations. This is an effort to present a different way of performing capability assessments.

WORKSHOP: Designing Compelling Tabletop Exercises

Andrea Abrams and Dave Chandler, Federal Reserve Bank of San Francisco

Steven Lei, East West Bank

Whether you are a veteran tabletop writer or brand new to the field, this workshop is a creative space to take your tabletop exercises to the next level. The secret to a riveting and compelling tabletop exercise is not hiring a Hollywood screenwriter – the secret is actually thoughtful research and in-depth planning. Our workshop instructors are seasoned tabletop facilitators who will help you hone the art of blending practical considerations, collaborations with external parties, and focused research to create riveting tabletops that keep people thinking long afterward – and lead to significantly improved confidence and resilience for your stakeholders. The workshop will include time for hands-on planning; the goal is for all attendees to leave inspired, refreshed, and with an actionable list of tabletop ideas for implementation.

Redefining Assets to Build a More Resilient Community

Bonnie Canal, The Resiliency Institute

Words matter. How we understand each other depends at the very least on the definition of the words we use. When looking within communities, how do you measure resilience? How do you define or rank an asset? There are so many converging issues around community resilience. This session will help unfold and define the most misunderstood terms in community resilience, while enabling attendees to acquire the first steps needed to build community resilience through understanding the who, what. when, where, and how of asset mapping a community.

Improving Organizational Resiliency Through Cross Training: A Case Study

Brian Bauer and Ken Maloney, Maryland Department of Emergency Management

With natural disasters on the rise and cyber attacks on the nightly news, are state governments ready to meet the challenges and risks of the modern world? For the state of Maryland, the answer to that question is a resounding YES! Attend this session to hear how Maryland state emergency managers are taking a uniquely effective approach to improving resilience: Training! A two-year program aims to increase resiliency by cross-training staff in business continuity, IT disaster recovery, and cyber resilience. Attend this session to learn how it’s working as well as how this approach also benefits both the private sector and public-private partnership initiatives.

WORKSHOP: Don’t Fear the Auditor

Robbie Atabaigi, DRI International

If audits give you agita, this hands-on workshop is for you! Sure it can be nerve-wracking when the auditors come knocking but if you attend this workshop, you can toss your TUMS and sleep soundly…even when it’s audit season. In this workshop, we will explore planning for an audit (standards/guidelines; purpose, scope, and objectives; and timeline), fieldwork (kick-off, documentation, and interviews); analysis (testing, evidence, and initial draft report); and reporting (communication with key stakeholders, obtaining management response, and issuing a final audit report).

Applying the Rule of Threes in BC/DR

Jeanne Powell, DRI International

The basic rule of threes was first recognized by Aristotle who recognized that humans relate and latch onto things that are presented in threes. Fundamentally, eat, drink, and sleep. In writing, we have a beginning, middle, and end. In presentations we have agenda, content, summary. Fire only burns when heat, oxygen, and fuel combine. Survival puts it in a live or die perspective: make a decision in three seconds, breath in three minutes, shelter from a hostile environment in three hours, drink water within three days, eat within three weeks.  You get the idea. The rule of threes has many applications in all different areas, including BC/DR efforts. Attend this session to learn how Aristotle can assist with your BC/DR thought process, help you structure your program, and bring a fresh perspective to planning.

Armed Conflict Management (ACM) Best Practices: An Essential Component of Your Resiliency Program

Nate Bridges, Wells Fargo
Veronica Krepshaw, LPL Financial
Frank Perlmutter, ResilienceONE
Michele L. Turner, Expedia

The world of business is now interdependent more than in any other time in history. In addition to the expansion of multi-national companies, local and regional organizations of all sizes and industry sectors maintain cross-border relationships and global supply chain dependencies (human capital, raw materials, and data) that increase operational risk.

Business Resiliency Professionals should have a clear understanding of these direct and indirect interdependencies, monitor these threats, and plan for anticipated impacts to their operations.  Armed conflicts by their very nature are volatile, multi-regional, and non-linear; security conditions can deteriorate, and aggression escalate without warning. The unique impacts of each conflict must be evaluated and considered. While some will experience the direct impacts of an armed conflict because it is their country/entity involved, exponentially more will experience the indirect impacts.

For example, recent conflicts have caused high fuel prices world-wide even for countries not directly involved or directly dependent on the warring parties. This is a key consideration for why business resiliency professionals should include this type of planning in their resiliency planning approach – their businesses are not insulated just because their country is not at war.

The panel will share recommendations for ACM pre-conflict planning, crisis response and ongoing crisis management including:

  • Geopolitical Threat and Risk Analysis
  • Critical Staff Resiliency Strategies
  • Scenario Based Exercises
  • Crisis Management and Response
  • Management and Employee Training and Awareness, and
  • Internal and External Collaboration and Communication

What makes the Texas economy unique? Insights on the Border Economy and the Road Ahead

Roberto Coronado, Federal Reserve Bank of Dallas

Roberto Coronado, Senior Vice President in Charge of El Paso and San Antonio Branches, Federal Reserve Bank of Dallas, is an expert on La economía de frontera – the US/Mexico border economy. As a Senior Economist, Coronado has devoted decades to research this richly unique region. Coronado’s plenary address will welcome us to Texas with a deep dive into how the US/Mexico border economy fared during the recent COVID-19 pandemic, what’s ahead for this region, and what lessons learned can shape our understanding as resilience professionals.

This Is DRI Jeopardy!

Hosts: Mike Janko, Goodyear Tire & Rubber Company and Jerome Ryan, BDO

Contestants: YOU!

Here’s your chance to be a Jeopardy Champion…DRI Jeopardy that is. Co-hosted by DRI Board Members Mike Janko and Jerome Ryan, DRI2023 attendees will test their knowledge of all things business continuity in pursuit of the title “DRI Jeopardy Champion” and the grand prize! Stay tuned for more information including how to participate.

Trends and Predictions: Results from Our Revamped Survey and Reports

Lyndon Bird, DRI International

What risks are you most concerned about? How well prepared are you to manage them? How do you think our profession will change over the next few years? These are just a few of the questions the DRI Future Vision Committee seeks to answer in its annual survey and reports. This year, the newly streamlined survey got a record number of responses and resulted in even more useful and informative results. Attend this can’t miss session and be ready to participate and debate.