8:00 AM - 9:00 AM
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Welcome Address
Join Chloe Demrovsky as she welcomes DRI2018 attendees to Nashville and sets the tone for her first annual conference as DRI’s President and CEO. She will address key updates from DRI as well as speak to our profession as a whole.9:15 AM - 10:15 AM
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Keynote Address
DRI is honored to have Mary Rose McCaffrey as our day one keynote speaker. McCaffrey will draw from her three decades of security experience, including leadership positions at the Central Intelligence Agency, the National Reconnaissance Agency, Director of National Intelligence and the Department of Defense. Currently, Vice President, Security, ...10:30 AM - 11:45 AM
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Risk Assessment? Here’s How!
Have you done a Risk Assessment lately, ever? Do you have a risk methodology to work with? Do you know the critical assets that really allow your organization to meet its business goals? What keeps you and your leadership up at night? This risk assessment workshop will put your ...10:30 AM - 11:45 AM
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Here Comes the Cavalry (literally) – The Military and Defense Support to Civil Authorities
Have you ever wondered how the military gets involved with disaster response? How does the military fit into the Incident Command System (ICS)? Why are military assets committed to some disasters and not others? Is there a difference between support provided by active duty, National Guard, and reserve components? ...10:30 AM - 11:45 AM
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Panel: DRI’s Revamped Professional Practices – How Is the BCM Market Keeping Pace?
Attend this panel discussion, led by the legendary Al Berman, to learn how the BCM market is reacting to DRI’s recently updated and expanded Professional Practices. Based in part on feedback from DRI Certified Professionals worldwide, the revamped Professional Practices now include the most current concerns to our community ...10:30 AM - 11:45 AM
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Technology Track Kick Off
Please join us as we welcome Linda Conrad, Principal of corporate and information security risk management at Exelon Corporation, to kick off our Technology Track with a discussion on how cybersecurity trends will affect BC/DR in 2018. At Exelon, a Fortune 100 Energy company, Conrad is responsible for driving ...1:45 PM - 2:45 PM
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WORKSHOP: Designing Creative Exercises – From Theory to Real World (Part 1)
This three-hour, hands-on workshop is a practical exercise design course during which you will be actively engaged. If you want to learn how to build (or better!) your exercises, this is the workshop for you. Exercising can mean the difference between surviving a crisis and not. We practice to ...1:45 PM - 2:45 PM
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Case Study: Navigating through an Unregulated Environment: The World of Asurion’s Global Business Resilience
Are you a government, healthcare, or financial organization? Then your business continuity and disaster recovery (BCDR) program is likely driven by regulatory requirements. The purpose of this presentation is to discuss BC/DR program management for private or non-traditional organizations. The goal of this session is to explore common challenges ...1:45 PM - 2:45 PM
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Coming to Terms: The DRI Glossary Update
Since its first release in 2014, The DRI International Glossary for Resiliency has been a major resource for business continuity and resilience professionals around the world. Currently in four different languages, the glossary provides a common language for resilience professionals to use. The Glossary Committee is ready to release ...1:45 PM - 2:45 PM
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Technology Track Panel Discussion
Join our panelists as they speak to the many and varied current challenges technology presents to business continuity professionals and the skills you’ll need to meet those challenges head on. Our panel of experts welcomes questions, comments, insights, and lessons learned, so bring yours!2:50 PM - 3:50 PM
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WORKSHOP: Designing Creative Exercises – From Theory to Real World (Part 2)
This three-hour, hands-on workshop is a practical exercise design course during which you will be actively engaged. If you want to learn how to build (or better!) your exercises, this is the workshop for you. Exercising can mean the difference between surviving a crisis and not. We practice to ...2:50 PM - 3:50 PM
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The Japanese Approach to BC/DR
Japan is a country that continues to suffer serious natural disasters such as earthquakes, typhoons, and floods. In most cases, these are widespread incidents that impact a fairly large geographic region. In planning or such wide area disasters, the DR strategy may depend on the location where the incident ...2:50 PM - 3:50 PM
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How and Why Resilience in the Built Environment Affects Business Continuity
Attend this session for an informative analysis of how resilience in the built environment from natural hazards affects business continuity. The built environment is not limited to a company’s own facilities and supply chain. There will be a discussion of the underlying root causes of vulnerability and why resilience ...2:50 PM - 3:50 PM
Technology Track Working Group: Cyberattack, Preparing for the Unexpected
Newsflash! Hackers are attempting to damage or destroy the computer network at one of the world’s biggest global banks, and your job is to manage the response. This is anything but routine! Join this session to experience the cyberattack simulation. Do your teams have what it takes to ...4:10 PM - 5:10 PM
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WORKSHOP: Designing Creative Exercises – From Theory to Real World (Part 3)
This three-hour, hands-on workshop is a practical exercise design course during which you will be actively engaged. If you want to learn how to build (or better!) your exercises, this is the workshop for you. Exercising can mean the difference between surviving a crisis and not. We practice to ...4:10 PM - 5:10 PM
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Plan Management vs. Risk Management – Which Has a higher ROI and Which Is More Sustainable?
Join us for a special and intense session delineating a programmatic approach to defining the long-term value of your BC program. A tale of two core disciplines – each essential in our profession but not absolute equals—with focus on burden of effort as it relates to ground gained and ...4:10 PM - 5:10 PM
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Case Study: Changing the Wheels of a Moving Car: How HCL Technologies Implemented Its BCM Program
What separates a “good” BCM program from a “great” one? How does an organization’s investment in BC risk mitigation systems and processes measure up against leading practices? At a time when risks are increasing, what are the building blocks upon which to build a world-class BC program that not ...4:10 PM - 5:10 PM
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Case Study: The Flight to DR in the Cloud
Attend this session to learn how McKesson – a Fortune 5 company delivering medical supplies, drugs, and services to the healthcare industry – transitioned from legacy disaster recovery (DR) methodologies to provide a new way of delivering DR by leveraging new state of the art technologies available in the ...8:00 AM - 9:00 AM
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Keynote Address
Join us in kicking off day two of DRI2018 as we welcome Scott Mackelprang, Chief Security Officer (CSO) for Asurion. This is your chance to engage in some candid conversation and topical Q&A with a C-level executive! If you have questions for our speaker, don’t wait, send them now ...9:15 AM - 10:30 AM
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WORKSHOP: Cyber Wargame — Building Resilience to Cyber Threats in a Digital Economy (Part 1)
Cyberattacks are increasing in frequency and impact to organizations, and you may be next. These events are unpredictable and often result in extended business disruptions. How does an incident typically unfold? How long will the investigation take? Can I recover my business? How will stakeholders react? Building off the ...9:15 AM - 10:30 AM
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Women in Business Continuity Management Panel Discussion
Building on the tremendous success of DRI2017’s Women in Business Continuity Management (WBCM) session and the continued work of the DRI WBCM Committee, this session will explore the latest research and writings of the committee and facilitate a discussion of women in our profession.9:15 AM - 10:30 AM
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Healthcare Track: Continuity of Healthcare for Major Chemical Mass Casualty Incidents
The University of Texas Medical Branch at Galveston was recently invited to meet with the Department of Homeland Security, Office of Health Affairs to present on UTMB’s 3-year effort to develop a national model for response to major chemical incidents such as releases of toxic industrial chemicals like Hydrofluoric ...9:15 AM - 10:30 AM
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How to Build an Enterprise BC Program That Gets around the Roadblocks
Whether you’re struggling with program implementation, experiencing the continuous program ‘reboot’ cycle, or just want to investigate ways to improve your BC program, this presentation will describe clear and useful strategies you can use to address the most common program roadblocks and go from initial program implementation to true ...10:45 AM - 11:45 AM
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WORKSHOP: Cyber Wargame — Building Resilience to Cyber Threats in a Digital Economy (Part 2)
Cyberattacks are increasing in frequency and impact to organizations, and you may be next. These events are unpredictable and often result in extended business disruptions. How does an incident typically unfold? How long will the investigation take? Can I recover my business? How will stakeholders react? Building off the ...10:45 AM - 11:45 AM
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CASE STUDY: Designing a Resiliency Program – Tradition or Innovation?
Ever wonder why some business continuity and crisis management programs succeed while others do not? Traditional program methodology paved the way for our firm’s highly successful enterprise resiliency program, but over time, it also led to our BC/CM approach getting stuck in the proverbial rut. How did we dig ...10:45 AM - 11:45 AM
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The Future of Ransomware and Social Engineering
The threat of ransomware has risen with the increased existence of sensitive digital information. Businesses and individuals have experienced their computers and servers being seized by variations of ransomware that encrypt their data and hinder their computer accessibility, which can only be resolved with a decryption key upon payment ...10:45 AM - 11:45 AM
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Healthcare Track: Active Shooter Planning and Response
Active Shooter events at a healthcare facility present unique challenges; healthcare professionals may be faced with decisions about leaving patients; visitors will be present; and patients or staff may not be able to evacuate due to age, injury, illness, or a medical procedure in progress. Workplace violence is another ...1:45 PM - 2:45 PM
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WORKSHOP: Strengthening Your Program by Auditing
Auditing is an objective activity that should add value to an organization by following a systematic, disciplined approach. If you’re striving to improve your business continuity program or need to audit critical suppliers, this workshop is a must. Whether you are self-assessing your program (auditing the preparedness of your ...1:45 PM - 2:45 PM
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The Emerging Importance of Improving Resilience to Hazards
Attend this session to discover why disaster resilience is a winning strategy and how the ARISE Initiative may bring public and private sector together to make a difference. Sands has served as Vice Chair, United Nations’ Private Sector Advisory Group for International Strategy for Disaster Risk Reduction (2013 – ...1:45 PM - 2:45 PM
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It’s Not Your Parents’ BCP
The world of continuity planning is evolving. We face more diverse risks and our influence extends beyond traditional continuity. The lines dividing emergency response, DR, and BCP are becoming blurred and the expectations of continuity planners had grown in both scope and magnitude. The traditional continuity planning methods are ...1:45 PM - 2:45 PM
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Healthcare Track: The Hurricane Panel – Lessons Learned
The 2017 hurricane season hit healthcare organizations hard. Hear from your peers at healthcare institutions as they relate their experiences before, during, and after the storms with a focus on lessons learned. While our panelists are from the healthcare sector, the information they will share is informative and applicable ...2:50 PM - 3:50 PM
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WORKSHOP: Strengthening Your Program by Auditing
Auditing is an objective activity that should add value to an organization by following a systematic, disciplined approach. If you’re striving to improve your business continuity program or need to audit critical suppliers, this workshop is a must. Whether you are self-assessing your program (auditing the preparedness of your ...2:50 PM - 3:50 PM
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SEC, FINRA, HIPAA, FISMA, NFPA, ISO, FFIEC – Why Can’t We All Play by the Same Rules?
It seems that every industry or government agency wants DR and BC to be done a little bit differently. Some overlap and some don’t. Throw in a standard or two, and the plot really gets complicated. If your company touches multiple industries or agencies, how can you be in ...2:50 PM - 3:50 PM
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CASE STUDY: A Hurricane Harvey Success Story at Zions Bancorporation
Attend this session for a firsthand Hurricane Harvey case study! Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, ...2:50 PM - 3:50 PM
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CASE STUDY: Building a Winning Team!
Attend this session to learn how Colorado Springs Utilities, the DRI 2017 Team of the Year award recipient, built a successful team and program. Strengthening a foundation through commitment, collaboration, and communication has brought the team to the forefront of the organization at times of utility disruptions and emergency ...4:10 PM - 5:10 PM
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Integrating Cyber Security with Business Continuity Management to Build the Resilient Enterprise
Current cyber response frameworks are incomplete and cyber programs in a silo are a major vulnerability. Lost business is the number one component of cyber breach cost because of customer turnover, brand reputation loss and diminished goodwill. Cyber threat and breach are business problems and business continuity professionals have ...4:10 PM - 5:10 PM
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Intersecting Points of Business Continuity/Disaster Recover and Cybersecurity
Information security is, without a doubt, on the minds of every executive! Identifying and reducing risks, and responding to any information security incident, is a top priority that pulls resources from all areas together. Whether your role involves business continuity or disaster recovery or crisis communications, our responsibilities are ...4:10 PM - 5:10 PM
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Sticky BC: How to Create, Value, and Elevate Your BC Program in the Organization!
As a BC practitioner, to effectively prepare your organization to respond to emergencies and recover from adverse events, you must cross boundaries and build relationships with staff, team leads, department heads, and subject matter experts from the various lines of business. While nurturing these relationships, have you ever considered ...8:30 AM - 9:30 AM
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WORKSHOP: Reality-based Disaster Exercise Techniques (Part 1)
We test our backups and recovery processes occasionally and pass our audits, isn’t that enough? Only if your BCP goals are just that. Those are certainly important objectives. But, those types of exercises are not enough if the ultimate goal of your BC/DR Program is for your business to ...8:30 AM - 9:30 AM
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CASE STUDY: Rain, Rushing Water, and Recovery – Lessons from Ellicott City
When six inches of rain got dumped on Ellicott City, MD, in under two hours, something perhaps even more rare than the resulting 1,000-year flood happened – a partnership between county emergency management and economic development officials rose to the top and really worked! Everyone talks about public private ...8:30 AM - 9:30 AM
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The Curious Case of Business Continuity (BC) and Geographic Recovery Strategies: What is Old, Becomes New…
We’ve learned a lot in the past 30+ years in the world of recovery and continuity. Where the origin may have been systems and technology, an industry evolution was necessary. Where previous conversations would have been focused on tape recovery and disk storage, the 3Ps (partnership, process, and persistence) ...8:30 AM - 9:30 AM
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Using Key Performance and Risk Indicators to Make the BCM Business Case
Educating business managers on the business value of business continuity management (BCM) is a challenge for many organizations. Often, this challenge arises because business managers don’t understand or appreciate the value of availability risk information or their relationship to it. This lack of understanding of how availability risk links ...9:45 AM - 10:45 AM
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WORKSHOP: Reality-based Disaster Exercise Techniques (Part 2)
We test our backups and recovery processes occasionally and pass our audits, isn’t that enough? Only if your BCP goals are just that. Those are certainly important objectives. But, those types of exercises are not enough if the ultimate goal of your BC/DR Program is for your business to ...9:45 AM - 10:45 AM
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Trends and Predictions for Our Profession
With a look back and one ahead, the chair of the Future Vision Committee, will take attendees through trends observed in 2017 and provide predictions for what to expect in the year to come. Based on the third annual trends and predictions reports, this year’s content features results from ...9:45 AM - 10:45 AM
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CASE STUDY: The Organizational Resilience Management System at the United Nations
Streamlining business continuity management as an integral part of the emergency management framework, the Organizational Resilience Management System (ORMS) comprises crisis management, ICT disaster recovery, security, medical, staff support, crisis communications, records, facilities management and BCM. The ORMS at the UN provides an effective means to integrate and harmonize ...11:00 AM - 1:00 PM
