Manager of Business Continuity and Enterprise Risk, Edwards Lifesciences
Case Study: Hurricane Maria Lessons Learned & BCM Program Optimization at Edwards Lifesciences
Hurricane Maria was one of the worst natural disasters on record to impact Puerto Rico. As a result of a strong team effort, quick incident management, and effective recovery strategies, the Edwards Puerto Rico manufacturing plant was able to restore 100% of its operations within just two weeks. In collaboration with other departments, the Edwards ERM-BCM team captured over 100 lessons learned and, based on these learnings, developed a systematic approach to refine the Edwards BCM Program. This session will review key lessons learned from Hurricane Maria and how they can be used to optimize a BCM program at an enterprise-wide level.