Vice President Fidelity Institutional Business Continuity, Fidelity Investments
Michelle Cross has been working in the risk management and business continuity field for over twenty years. She is currently the Vice President, Fidelity Institutional Business Continuity where she and her team manage the operational continuity, emergency management and resiliency for Fidelity Institutional and Fidelity Brokerage Operations. Her role involves the integration and coordination of multiple stakeholders including business operations, enterprise technology and strategic supplier management to ensure a uniform and complete preparedness approach. Prior to joining Fidelity in 2016, she spent 11 years as the National Practice Leader for Wells Fargo’s Business Continuity Consulting Practice.