Insight Lead, Co-op Insurance
Patrick Alcantara currently heads the insight area at Co-op Insurance, a major UK insurance provider. He is a consumer insights specialist with expertise in market research, customer experience, and regulatory compliance. He previously led consumer trends research at O2, a leading UK telecommunications company, and also headed the insights department at the Business Continuity Institute. He has worked on behalf of brands such as BSI, PwC, SAP, Siemens Netherlands, and Zurich Insurance. Patrick is based in Manchester and finished a degree in policy at the Institute of Education, University College London.